The agreement below governs your use of FamilyLoupe. The same text is shown on the license screen when you install the app.
FAMILYLOUPE END USER LICENSE AGREEMENT
Last updated: 8 October 2026
This End User License Agreement ("Agreement") is a legal agreement between
you ("you" or "your") and Seventieth and Smith LLC, a North Carolina limited
liability company ("Seventieth and Smith", "we", "us", or "our"), for the
FamilyLoupe software for Windows computers (the "Desktop Software") and the
FamilyLoupe app for Android phones and tablets (the "Mobile App"), including
all of their components, associated media, and documentation (collectively,
the "Software").
BY INSTALLING, ACTIVATING, OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE SOFTWARE.
1. DEFINITIONS
"Trial" means a time-limited evaluation license for the Desktop
Software, issued automatically on first launch, that permits full use of
the Desktop Software for the trial period. The Mobile App has no Trial.
"License Key" means a key issued to you when you purchase a paid license
for the Desktop Software.
"Desktop + Mobile License" means a paid license, sold as a single
purchase, that covers the Desktop Software and unlocks Pro in the Mobile
App as described in Section 2.5.
"Pro" means the paid features of the Mobile App. Which features are Pro
is shown in the Mobile App and on our website, and may change in future
versions; a feature that is free in a version you have installed does not
become Pro in that version.
"Your Content" means the genealogical data, media, notes, and other
information you create, import, or store using the Software, including
your family tree files and overrides.
"Device" means a single physical computer, phone, or tablet.
2. LICENSE GRANT
2.1 Trial. We grant you a personal, non-exclusive, non-transferable,
revocable license to install and use the Desktop Software for evaluation
during the Trial period, which is sixty (60) days from first launch. When
the Trial period ends, the Desktop Software enters a read-only mode: you
may continue to open, view, search, and export Your Content, but editing
features are disabled until you activate a paid license. Your Content is
not deleted, locked, or withheld.
2.2 Paid license. Upon purchase and activation with a valid License Key,
we grant you a personal, non-exclusive, non-transferable license to
install and use the Desktop Software for your personal and household
genealogical research, with no expiration date, subject to this
Agreement. A single paid license covers your use across your own
Devices, up to the activation limit shown at checkout, and covers an
unlimited number of family trees.
2.3 Activation. The Desktop Software activates your paid license by
contacting our licensing provider over the internet when you first enter
your License Key, and revalidates periodically while online. You may move
your license between Devices by deactivating it on one Device to free an
activation slot for another. If your License Key is refunded, charged
back, or revoked, the paid license terminates and the Desktop Software
returns to read-only mode.
2.4 Reservation. All rights not expressly granted to you are reserved by
Seventieth and Smith. The Software is licensed, not sold.
2.5 Mobile App. We grant you a personal, non-exclusive, non-transferable,
revocable license to install and use the Mobile App on Devices you own
or that belong to your household, for your personal and household
genealogical research.
(a) Free use. The Mobile App is free to install. Without Pro, you may
keep one family tree of your own on a phone, with any number of
people, and edit it, together with the other features that the
Mobile App shows as free.
(b) Pro. Pro is unlocked for a phone in one of two ways, both
one-time and never a subscription: (i) by pairing that phone, using
the pairing feature in the Software, with a computer whose Desktop
Software is activated with a Desktop + Mobile License; or (ii) by
purchasing Mobile Pro in the Mobile App through Google Play.
A Desktop + Mobile License unlocks Pro on one phone. Each additional
phone needs its own Mobile Pro purchase. You may change which phone
your Desktop + Mobile License unlocks as the Software allows. A
License Key for the Desktop Software alone does not unlock Pro. The
Mobile App does not accept or activate License Keys.
(c) Pro stays with the phone. Once Pro has been unlocked on a phone
by pairing, it remains unlocked on that phone if you later unpair it
or your computer's license later lapses, unless the Desktop + Mobile
License was refunded, charged back, or revoked, in which case
Section 2.3 applies to the Mobile App as well: the Pro it unlocked
is no longer licensed, and you may not keep using it, even if the
Software does not remove it from your phone. Pro unlocked by a
Google Play purchase belongs to the Google account that made the
purchase and can be restored on your other Devices from that account
using "Restore purchase" in the Mobile App.
(d) Keeping your phone and computer in step. Ongoing syncing of a
family tree between a phone and a computer requires a Desktop +
Mobile License (or an active Trial on the computer). Without one, the
Mobile App keeps the data it already has and continues to work, and
you can still move a family tree between your own Devices as the
Software allows. A phone without Pro keeps only one family tree open,
including when its trees come from a computer, whether the computer
is on a Trial or not.
(e) A locked feature is never a lost tree. If Pro is not unlocked,
Pro features and any additional family trees may be shown as locked,
but they are not deleted and open again when Pro is unlocked.
3. RESTRICTIONS
You will not, and will not permit anyone else to:
(a) sell, rent, lease, sublicense, lend, or provide the Software as a
service to any third party;
(b) share, publish, or distribute a License Key, or circumvent or disable
any licensing, activation, pairing, or read-only-mode mechanism, or
use pairing to unlock Pro on more phones than your license allows;
(c) reverse engineer, decompile, or disassemble the Software, or attempt
to derive its source code, except to the extent this restriction is
prohibited by applicable law;
(d) remove or alter any proprietary notices in the Software; or
(e) use the Software in violation of any applicable law or the rights of
any third party.
4. YOUR CONTENT AND OWNERSHIP
4.1 You own Your Content. We claim no ownership of it.
4.2 The Software stores Your Content on your own Devices, in files you
control. We do not host, receive, or have access to Your Content, except
where you explicitly use a feature that sends specific data to a third
party you have chosen (see Section 5).
4.3 You are responsible for maintaining your own backups of Your Content.
The Mobile App can create a backup file that you save wherever you
choose. You may protect a backup with a passphrase of your choice. We
cannot recover a lost passphrase, and nobody, including us, can open a
protected backup without it.
5. THIRD-PARTY SERVICES AND CONTENT
5.1 Geocoding. To place locations on maps, the Software sends place-name
text (not personal identifiers) to the OpenStreetMap Nominatim geocoding
service, and caches the results locally. Map tiles are provided by
OpenStreetMap. Your use of these is subject to the OpenStreetMap
Foundation's terms and privacy policy.
5.2 Optional AI features. The Desktop Software includes two optional
artificial intelligence ("AI") features. Both are turned OFF by default,
must be enabled by you, and require you to supply your own access
credentials or run your own local model. We do not provide, bundle, or
resell any AI service. The Mobile App has no AI features.
(a) In-app assistant. If you enable it and configure it to use a
cloud AI provider, then when you ask it a question, your question and
a limited set of records from your tree that the Software selects as
relevant to that question are sent to the AI provider you chose. If
you configure it to use a local model, nothing leaves your Device.
(b) External AI access (MCP). If you enable it and connect an
external AI client, that client can query your tree through a fixed
set of read-only tools.
When you use an AI feature with a third-party provider or client, your
interaction with that provider or client is governed by that party's
terms and privacy and data-retention policies, not this Agreement. You
are responsible for choosing a provider whose policies you accept.
5.3 Development disclosure. Generative AI tools were used as an aid in
developing the Software.
5.4 FamilySearch integration. If you choose to connect the Software to a
FamilySearch account, additional terms apply:
(a) Your use of FamilySearch and its data is governed by the
FamilySearch Terms of Use (familysearch.org/legal/terms).
(b) You will not sell, lease, sublicense, or otherwise redistribute
any data obtained from FamilySearch through the Software.
(c) Data retrieved from the FamilySearch API is stored by the
Software separately from Your Content and is not sent to any AI
feature, included in exports or backups, or sent between your
Devices. The only FamilySearch-related information that your Devices
share with each other is your own decisions: which of your people you
linked to which FamilySearch person, and which hints you dismissed
or accepted. If you review a FamilySearch suggestion and choose to
accept it into your tree, the accepted information becomes part of
Your Content and is thereafter treated the same as information you
entered yourself, including for the purposes of the optional AI
features in Section 5.2.
(d) You may disconnect the integration and purge FamilySearch-derived
data from the Software at any time from the Settings screen.
5.5 Syncing and cloud folders. The Software can sync a family tree
between your phone and your computer over your own network, or through a
folder in a cloud service that you choose (for example Dropbox). We do
not operate a sync service and do not receive anything you sync. What the
Software puts in such a folder is encrypted before it leaves the Device,
but the cloud service you choose can still see file names, sizes, and
times, and your use of that service is governed by its own terms and
privacy policy, not this Agreement. If you save a backup or an export to
a cloud service, it is only as private as that account, unless you
protected the backup with a passphrase.
5.6 Google Play. If you buy Mobile Pro, or install or update the Mobile
App, through Google Play, Google's terms apply to that purchase and
download in addition to this Agreement.
6. PRIVACY
The Software stores Your Content on your own Devices and does not
transmit it to us. The only routine network activity of the Desktop
Software is license activation and revalidation, place-name geocoding,
and checking for Software updates. The Mobile App makes no routine
network requests of its own. Optional features that send data to third
parties are described in Section 5 and are disclosed in the Software
before you enable them. For more detail, see our Privacy Policy at
https://familyloupe.com/privacy.
7. PAYMENT, TAXES, AND REFUNDS
Paid licenses are sold through a third-party merchant of record (for
direct purchases, Lemon Squeezy; for purchases made through the Microsoft
Store, Microsoft; for Mobile Pro, Google Play, where Google is the
seller). The merchant of record processes your payment, handles
applicable taxes, and administers refunds under its own policies and the
refund terms presented to you at checkout; refunds for Google Play
purchases follow Google's refund process. Contact us at
support@familyloupe.com if you have a problem with a purchase.
8. UPDATES
We may make updates, bug fixes, or new versions of the Software available
from time to time. The Desktop Software may check for updates
automatically and notify you; the Mobile App is updated through Google
Play. We are not obligated to provide any update, support, or
maintenance, and may change or discontinue features.
9. DISCLAIMER OF WARRANTIES
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE
ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY
GENEALOGICAL DATA, MATCHES, HINTS, OR ANALYSIS PRODUCED OR DISPLAYED BY
THE SOFTWARE ARE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR VERIFYING
ANY INFORMATION BEFORE RELYING ON IT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO
SOME OF THE ABOVE MAY NOT APPLY TO YOU. WHERE IMPLIED WARRANTIES CANNOT
BE EXCLUDED, THEY ARE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL
SEVENTIETH AND SMITH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR
GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SOFTWARE,
WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND
WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE
LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR
THE SOFTWARE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR
THE SOFTWARE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE
CLAIM, OR (B) TWENTY U.S. DOLLARS (USD 20.00).
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME
OF THE ABOVE MAY NOT APPLY TO YOU.
11. TERM AND TERMINATION
This Agreement is effective until terminated. It terminates automatically
if you breach it. On termination you must stop using and uninstall the
Software. You may keep files containing Your Content. Sections 3, 4, 9,
10, and 12 survive termination.
12. GOVERNING LAW
This Agreement is governed by the laws of the State of North Carolina,
USA, without regard to its conflict-of-law rules. The United Nations
Convention on Contracts for the International Sale of Goods does not
apply. The exclusive venue for any dispute is the state and federal
courts located in Alamance County, North Carolina, and you consent to
their jurisdiction, except where applicable law gives you the right to
bring proceedings in your country of residence.
13. CHANGES TO THIS AGREEMENT
We may update this Agreement for future versions of the Software. The
version accompanying a given release governs your use of that release.
The current version is always available at
https://familyloupe.com/terms.
14. GENERAL
If any provision of this Agreement is held unenforceable, the rest
remains in effect. Our failure to enforce a provision is not a waiver.
You may not assign this Agreement; we may assign it in connection with a
merger, acquisition, or sale of assets. This Agreement, together with the
order terms presented at checkout, is the entire agreement between you
and us regarding the Software.
15. THIRD-PARTY AND OPEN-SOURCE NOTICES
The Software includes third-party and open-source components, each under
its own license. Attributions are listed in the Desktop Software under
Admin > About > Acknowledgements, and in the Mobile App under More >
Help & feedback > About > Open-source licences.
16. CONTACT
Seventieth and Smith LLC
100 Village Dr, 1414
Mebane, NC 27302, USA
support@familyloupe.com